TERMS AND CONDITIONS

Upon engaging our professional resume writing services, you, the Client, agree to accept our Terms and Conditions. We reserve the right to change these Terms and Conditions at any time and without notice, and your continued use of our services following any change shall be deemed t your acceptance of such change. It is your responsibility to check the Terms and Conditions of Use regularly for changes. Furthermore, your access to and use of Foot in the Door – Resume Professionals and other websites owned up us are subject exclusively and strictly to our Terms and Conditions. By using this website, you agree to abide by the Terms and Conditions. If you do not agree to abide by these Terms and Conditions, you must immediately stop using our services.

We may choose not to accept your order for any reason. We reserve the right to withdraw any goods/services at any time. All prices are subject to change at any time prior to an order being placed and are subject to change without notice. We will not be liable to you or anyone else for refusing to accept your order, withdrawing any goods/services, or changing any prices. We retain the right to revoke your right to continued use of our services at our discretion.

In no event shall Foot in the Door – Resume Professionals be liable for any direct, indirect, incidental, consequential damages, or any damages whatsoever, including, without limitation, damages for loss of use, data, lost opportunities, arising out of or in any way connected with the use or performance of our services. Under no circumstances will Foot in the Door – Resume Professionals be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including without limitation, incorrect email addresses, internet failures, computer equipment failures, other equipment failures, or non-performance of third parties.

Foot in the Door – Resume Professionals make every attempt to provide accurate and quality work. However, we do not guarantee any results/outcomes from our work in assisting our Clients in obtaining and/or finding employment. We do not guarantee interviews and successful results from interviews with the assistance of our interview skills coaching and all our other services provided.

ACKNOWLEDGEMENT

You, the Client, acknowledge that any document provided by Foot in the Door – Resume Professionals is based solely on information provided by you and that we cannot warrant the accuracy or truthfulness of your response. The Writers contracted by Foot in the Door – Resume Professionals are professionally trained Resume Writers and are not expected to be industry experts. The work that is produced on your behalf is a result of the information that you provide, combined with professional writing skills.

You, the Client, agree that Foot in the Door – Resume Professionals entire liability, and your exclusive remedy, with respect to any service(s) provided under our Terms and Conditions and any breach of this, is solely limited to the amount you paid for such service(s). Foot in the Door – Resume Professionals shall not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or inability to use any of its services or for the cost of procurement of substitute services.

Foot in the Door – Resume Professionals will not be liable for the Client and the Client waives any right it has to claim, any loss of income, loss of profit, production, contract, customers, goodwill, opportunity or business, or any indirect, special or consequential loss or damage of any nature whatsoever arising under or in connection with writing services or interview skills coaching, or these Terms and Conditions, whether in contract, tort (including negligence), under statute, in equity or otherwise.

You, the Client agree to hold harmless and indemnify Foot in the Door – Resume Professionals, and its employees, agents and representatives, from and against any third party claim arising from or in any way related to your use of the service, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and attorneys’ fees, of every kind and nature.

You, the Client acknowledge and agree that Foot in the Door – Resume Professionals will retain ownership of all Intellectual Property created as a result of or in connection with the Interview Skills Coaching Services, Resume Writing, Selection Criteria Writing Services and other Services associated with the company which produce intellectual property.

REFUND AND CANCELLATION POLICY

We do not issue refunds at Foot in the Door – Resume Professionals. Please note, if you change your mind after paying for our service, prior to your phone consultation, there will be a minimum $60 cancellation fee. Refunds cannot occur after your phone consultation.

Our 30-day guarantee period applies to all jobs. Upon receipt of your final documents, the Client will be given up to 30 days to make changes/reviews that are within reason. This is the opportunity to make accurate changes to ensure satisfaction. Foot in the Door – Resume Professionals determines the scope of reasonable modifications. If after the 30-day period you require further changes, charges will apply.

If you wish to make any changes within the 30-day period, please send a written request, briefly outlining your request to your Foot in the Door – Resume Professionals Writer and please CC admin@selectresumes.com.au and editor@selectresumes.com.au.

INFORMATION PROVIDED BY YOU

Any personal information you may provide to Foot in the Door – Resume Professionals is protected by the Privacy Policy associated with this site. You agree not to provide any information or materials to Foot in the Door – Resume Professionals that is defamatory, threatening, obscene, harassing, or otherwise unlawful, or that incorporates the proprietary material of another. Foot in the Door – Resume Professionals are not liable for any injury or damage caused by omissions, false statements, or other inaccuracies.

PRIVACY POLICY

In order to proceed with services with Foot in the Door – Resume Professionals, we require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information collected by us is collected via correspondence from you. This may be via the telephone, Email, mail, or directly through our website. Any details collected from Foot in the Door – Resume Professionals Clients are required in order to provide you with our products and/or services, and a high level of customer service.

The security of your personal information is important to us. When credit card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

Foot in the Door – Resume Professionals may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. Foot in the Door – Resume Professionals does not share any information with third parties for any unknown or unrelated uses.

We reserve the right to disclose your personal identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

We reserve the right to modify this privacy statement at any time, so please review it frequently.

PAYMENT

Any products or services ordered from Foot in the Door – Resume Professionals will only be commenced once receipt of payment has been received and all appropriate information and material has been received from the client, and an order email has been sent.

Payment can be made by Credit/Debit Card, Direct Deposit, or PayPal. Proof of purchase must be provided for your order to proceed.

All prices quoted on the Foot in the Door – Resume Professionals website and by our Sales Consultants are in Australian dollars, and all transactions are conducted in Australian dollars. GST is included in the prices quoted on the website.

WARRANTIES AND LIABILITY

While every effort is made to ensure that the content of this website is accurate, the website is provided ‘as is’ and Foot in the Door – Resume Professionals makes no representations or warranties in relation to the accuracy or completeness of the information found on it. While the content of this site is provided in good faith, we do not warrant that the information will be kept up-to-date, be true and not misleading, or that this site will always (or ever) be available for use. We do not warrant that the servers that make this website available will be error, virus or bug-free and you accept that it is your responsibility to make adequate provision for protection against such threats. We recommend scanning any files before downloading. Foot in the Door – Resume Professionals offers service advice and suggestions only. Whilst we provide suggestions in good faith for your service, we cannot guarantee the suggestions provided will procure employment with any particular employer.

The Client accepts that the service is subjective to a certain degree, opinions vary and that we cannot guarantee any amelioration to your job prospects. In no event will Foot in the Door – Resume Professionals be liable to you for any incidental, indirect, consequential or special damages of any kind, or any damages whatsoever arising out of or in connection with the use of our services, whether or not you have been advised or the possibility of such damages. Under no circumstances shall Foot in the Door – Resume Professionals be liable to you for any amount for services rendered pursuant to this agreement. To the maximum extent permitted by applicable law, you hereby release, and waive all claims against Foot in the Door – Resume Professionals and its employees and agents from any and all liability for claims, damages (actual and consequential), costs and expenses (including litigation costs and attorneys’ fees) of every kind and nature, arising out of or in any way connected with use of the Service.